Refund policy

Last updated November 1, 2026

Payments for lukat.me plans and credits are processed by Hyp and Max. Refunds go back to the card or account you paid with.

14 days: if you're not happy, ask within 14 days of a payment and we refund it in full, as long as the credits from that payment haven't been used. If some were used, we refund the unused part.
Plans: you can cancel any time. Your plan stays active until the end of the period you paid for and isn't renewed after that. Plan credits work until then. Top-up credits keep their 90 days.
Something that failed never costs credits, so there's nothing to refund for it.
How to ask: email support@lukat.me from your account email, or reply to your receipt. Refunds usually reach you within 5 to 10 business days.

Prices and plans are on the pricing page.